Shipping policy

Shipping Policy

At CedarYards, we are committed to providing a smooth and reliable shopping experience. Please review the following shipping policy for information about order processing, delivery times, shipping costs, and other shipping-related matters.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for us to process and prepare your order for shipment. Orders are not normally processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Delivery times may vary depending on your destination, shipping method, carrier, customs procedures, and other factors beyond our control.

Estimated delivery times are provided as a general guideline and are not guaranteed. Delays may occasionally occur due to weather, carrier disruptions, customs clearance, public holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Any applicable shipping charges will depend on the destination, order details, and selected shipping method.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email.

Please allow some time for the tracking information to become available in the carrier's system. If the tracking information has not been updated immediately, your package may still be in transit.

Incorrect or Incomplete Shipping Information

Please make sure that your shipping address and contact information are correct and complete before placing your order.

CedarYards is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you realize that you have entered incorrect shipping information, please contact us as soon as possible at victorhampton813205@outlook.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed or Lost Packages

If your order is significantly delayed or appears to be lost during transit, please contact us at victorhampton813205@outlook.com.

We will work with the relevant shipping carrier to investigate the status of your package and provide assistance where possible.

Please note that delivery delays caused by the shipping carrier, customs authorities, severe weather, or other circumstances beyond our reasonable control may not be considered a failure by CedarYards to fulfill the order.

Customs, Duties, and Taxes

For international orders, the shipment may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout. CedarYards does not control customs procedures or the amount of any applicable duties or taxes.

Damaged Packages

Please inspect your package as soon as it arrives. If your order arrives damaged, please contact us promptly at victorhampton813205@outlook.com and provide details and, where possible, photographs of the damaged package and item.

We will review the situation and work with you to find an appropriate solution.

Contact Information

If you have any questions regarding our Shipping Policy or your order, please contact us at:

CedarYards
Email: victorhampton813205@outlook.com

Business Address:
Camino el Algarrobillo3
Gines, SE 41807
Spain

Thank you for choosing CedarYards.